Description

Relay Support

Ongoing Japanese Property Communication Support

Found several properties in Japan, but not sure how to contact the agents?

Many foreign buyers search Japanese property websites themselves, but the difficult part often starts after finding an interesting listing.

The listing may be in Japanese.
The agent may not speak English.
The property may already be unavailable.
The seller may not be open to foreign or overseas buyers.
Important details may not be shown clearly on the listing page.

Relay Support helps you move past that first communication barrier.

Send us the property links and your main questions. We will contact the Japanese agents where possible, ask the right basic questions, follow up when needed, and summarize the replies clearly in English.

How buyers usually use this service

Relay Support is designed for people who are actively browsing Japanese properties and want help checking multiple listings each month.

For example, you may have found a few houses, apartments, akiya, renovation projects, or investment properties online and want to know which ones are actually worth pursuing.

Instead of guessing, relying on machine translation, or contacting each agent yourself, we help handle the written Japanese communication on your behalf.

We can check availability, ask practical questions, confirm whether foreign or overseas buyers can inquire, and explain the agent’s reply in plain English.

This helps you move faster, avoid wasting time, and focus on the properties that still look realistic after the first inquiry.

What is included

Relay Support includes up to 3 property cases per month.

A property case means communication about one specific property listing.

Each property case includes:

• Review of one property link
• Preparation of a natural Japanese inquiry
• Contacting the agent by email, contact form, or written message where possible
• Asking your main questions about the property
• Confirming whether the property is still available
• Asking whether foreign or overseas buyers can inquire
• One follow-up message if needed
• English summary of the agent’s reply
• Explanation of important points in plain English
• Suggested next step

Common questions we can ask

Depending on the property, we can ask things like:

• Is the property still available?
• Are foreign buyers accepted?
• Can overseas buyers inquire?
• Is viewing possible?
• Are there known repair issues?
• Has the property been renovated?
• Are there leaks, termite issues, or structural concerns?
• Are there restrictions on rebuilding or renovation?
• Is parking included or available nearby?
• Are pets allowed?
• What are the monthly fees?
• Are there management rules or building restrictions?
• Can the agent provide extra photos, a floor plan, or basic documents?
• Are there any special conditions the buyer should know about?

What this helps you avoid

Relay Support helps you avoid spending time on properties that are already unavailable, unsuitable, or difficult to pursue.

It also helps you avoid sending unclear Japanese messages, missing important questions, or misunderstanding the agent’s reply.

Many Japanese listings do not show every important detail clearly. A quick agent inquiry can often reveal whether a property is worth taking seriously.

With Relay Support, you can check multiple properties each month before deciding which ones deserve more serious attention.

What is not included

Relay Support is a communication support service. It does not include:

• Property search or shortlisting
• Price negotiation
• Contract negotiation
• Legal advice
• Tax advice
• Investment advice
• Full property due diligence
• Full document translation
• Contract review
• In-person viewing support
• Real estate brokerage services
• Acting as your legal representative

Where licensed real estate, legal, tax, or professional advice is required, we can help explain the next step and, where possible, connect you with the appropriate professional.

Best for

Relay Support is best for buyers who are actively browsing Japanese property listings and want help contacting several agents each month.

It is ideal if you are finding properties yourself but need help with Japanese communication, agent inquiries, and understanding replies.

Price

$69/month

Includes 3 property cases per month.